Privacy Policy - Collectors Cartel TCG

1. Introduction

Collectors Cartel TCG ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, purchase products, participate in promotions, or otherwise interact with our business. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We may collect the following types of personal information:
 

Personal Information
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Date of birth (where required)
• Account login details
 

Transaction Information
• Order history
• Products purchased
• Payment information (processed securely through third-party payment providers)
 

Technical Information
• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics information

3. How We Collect Information

We collect information when you:
• Create an account
• Place an order
• Contact us
• Subscribe to newsletters
• Enter competitions or promotions
• Submit reviews or feedback
• Browse our website

4. How We Use Your Information

We use your information to:
• Process and fulfil orders
• Deliver products and services
• Provide customer support
• Communicate regarding orders
• Send marketing communications (where consent has been provided)
• Improve our website and services
• Prevent fraud and unauthorised transactions
• Comply with legal obligations

5. Payment Processing
Payments made through our website are processed by secure third-party payment providers. Collectors Cartel TCG does not store full credit card details on its servers.

6. Marketing Communications

We may send promotional emails regarding:
• New product releases
• Restocks
• Sales and promotions
• Events and competitions

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Disclosure of Information
We may disclose personal information to:
• Shipping and courier providers
• Payment processors
• IT service providers
• Marketing service providers
• Professional advisers
• Government authorities where required by law

We do not sell, rent or trade personal information to third parties.

8. Cookies
Our website may use cookies to:
• Improve website functionality
• Remember user preferences
• Analyse website traffic
• Support marketing activities

You can manage cookie preferences through your browser settings.

9. Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Access and Correction
You may request access to or correction of your personal information by contacting us. We will respond to requests within a reasonable timeframe in accordance with applicable privacy laws.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.

12. Children's Privacy
Collectors Cartel TCG does not knowingly collect personal information from children under the age of 13 without parental consent.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:

Collectors Cartel TCG
Email: collectors.carteltcg@gmail.com
Website: www.collectorscarteltcg.com.au

This Privacy Policy is intended to comply with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).